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Welcome to Dr Purnell & Partners

 WE WOULD LIKE TO WISH ALL OUR PATIENTS A MERRY CHRISTMAS AND A HAPPY NEW YEAR

Our Mission Statement

To be a friendly, supportive team providing high-quality, holistic care.

Hello and welcome to our website.  We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times, and if you wish to register with our Surgery please come and pick up a registration pack. 

All New Patients require a New Patient Medical Check with our Practice Nurse before joining our surgery, You will need to bring along your registration forms and a urine sample.  These can be obtained from our receptionists.  Please ensure all forms are fully completed (including your NHS number, which can be obtained from your previous surgery) before attending for your medical with the Practice Nurse.  You will also be required to bring along some form of photographic ID which we can photocopy.

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We would like your permission to Share

Your care service (which can include GP practice, child health, community services, palliative care, urgent care and more), uses a computer system which allows GP's, consultants, nurses and other health care professionals to record patient information securely. Information will not be shared without patients consent, please complete the attached consent form and return to the surgery, forms are also available from our reception. Please see attached leaflet, information and cosent form.

Pt_leaflet.pdf  FAQ_Patients.pdf  Patient_consent_form.doc

Late Arrivals for Appointments

The practice will, as far as practicable, see patients who arrive late. However if you are late for your appointment you may be asked to re-book, or asked to wait, but this may be until the end of surgery and will therefore involve a considerable wait.

It is generally inappropriate to delay patients who have arrived on time to accommodate earlier patients who have arrived late, however where an opportunity develops (for example where an earlier patient has been seen quickly and the GP/Practice Nurse becomes “ahead of time”) it may be possible to see a late arrival in the gap.

Sorry for any inconvenience this may cause.

ALL OUR PATIENTS, INCLUDING CHILDREN HAVE BEEN ALLOCATED A NAMED ACCOUNTABLE GP.  THIS WILL NOT AFFECT WHO YOU SEE IN THE SURGERY.

www.cqc.org.uk/sites/all/modules/custom/cq

Electronic Prescribing

All prescriptions are processed by electronic prescribing.  Please see attached document which explains this fully.

Electronic Prescribing

Care Data

During 2014 we are required by law to upload your personal data to the HSCIC (Health and Social Care Information Centre).  It was originally decided that the data uploads would start in April 2014, however the NHS have now delayed this for at least six months.

It is important that you read the leaflet Better information means better care (PDF, 2MB) so that you understand how information in medical records can be used to improve the way that healthcare is delivered.

For more information about how data is collected and shared, including confidentiality, read the Q&A  sheet below:

Patient FAQs (PDF, 52Kb) produced by the HSCIC and NHS England.

If you do not wish you information to be shared please complete and sign the attached dissent form and return to the surgery, forms are also available from our reception.

Dissent Form

Medical Students

We will be providing placements for medical students who are training to become doctors.

Dr Purnell will be their education supervisor but they may be sitting in with any of the doctors or nurses during their surgeries.

If you would rather not have a student observing your consultation please let the reception staff or the doctor know and the student will be quite happy to step out of the room.

We appreciate your understanding and support in helping with their training.

Access all Areas

Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home.

Your Health in Safe Hands

The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.

Disabled Patients

There is disabled parking around the back of the Health Centre opposite the entrance to our surgery. We have access to disabled toilet facilities.

CONFIDENTIALITY

RISK STRATIFICATION

All Practices in England are now participating in a new scheme intended to predict and prevent ill health in patients who may be at increased risk.  The process to do this is called Risk Stratification.

'Risk Stratification - What this means to our patients'.

As a practice we are currently using a Risk stratification tool that enables us to look at joint data from hospitals and the GP practice.  This helps to determine if a patient may be at higher risk of an admission to hospital.  Care co-ordinators are employed to look at those risks and work within disciplinary team to discuss the best care that can be provided to reduce the various elements that may be causing ill health in the future.

 

ONLINE ELECTRONIC MEDICAL RECORD VIEWING

By 2015, everyone in England will have access to their GP medical records online.  Dr Purnell & Partners aim to do this by the end of March 2015.  Many other health and social care organisations are provding access to records too, and some people are creating their own health records online.

More information about this will be available at the beginning of 2015.

Access to Medical Records

All requests to access medical records must be made in writing to the Practice Manager; a request form is available at reception.

Fees

  • Copies of electronic patient health records; a charge of up to £10
  • Copies of manual records or a mixtue of electronic and manual records; 35p per page, up to a maximum charge of £50
  • When a GP is asked to formally inspect a record that does not belong to him, a fee of £50 will be charged
  • Inspection of records of any type without copies, including those held only in electronic form, will incur a £10 charge (It is normal for inspection to be supervised.  If the record has been added to in the preceding 40 days, there is no charge if the patient wishes to view the record)

Publication of GP Earnings

All GP Practices are required to declare the mean earnings (eg average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Dr Purnell & Partners in the last financial year was £38,635 before tax and national insurance.  This is for 1 full time GP and 2 part time GPs who worked in the practice for more than six months.

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