Ilkeston Health Centre, South Street, Ilkeston, Derbyshire, DE7 5PZ.  Tel: 0115 932 2968

Practice Management

Joanne Deering

Practice Manager

Dawn Campbell

Office Manager


Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Heather Hosker

Receptionist/CVD Risk Assessor

Louise Bunting

Care Navigator/Secretary Support

Veronica Betts

Care Navigator/Secretary Support

Joanne Waplington

Care Navigator/Secretary Support

Karen Baker

Care Navigator/Secretary Support

Jasmine Watson

Care Navigator/Secretary Support